Established in April 2004, Jazeera Airways is the first non-government owned airline in the Middle East, continuing to be one of the few Middle East-based private airlines to this day.Jazeera Airways serves more than 50 destinations across the Middle East, Central & South Asia and Europe, operating a reliable fleet of Airbus A320 and A320neo aircraft – all fitted with signature leather seats. In June 2018, Jazeera Airways became the first airline in the Middle East to introduce the A320neo into its fleet.Jazeera Airways owns and operates its own terminal at Kuwait International Airport – Terminal 5 (T5), ensuring an enhanced passenger experience with dedicated check-in, fast immigration and short transfer distances.Jazeera Airways Economy Class offers great value. On board, passengers can watch the complimentary Jazeera Screens in-flight entertainment and purchase from a wide variety of food and drink options from the Jazeera Café menu. Passengers can upgrade their seat selection to either Priority Seats (Rows 4-6) with 31-inch seat pitch which allow priority boarding, Preferred Seats (Rows 7-10) with 31-inch seat pitch or XL/Extra Legroom Seats (Rows 11-12) with 36-inch seat pitch.

The website and mobile app provide a simple and direct way to make bookings with all the best fares and Travel Extras.Dependable cargo services ship to a number of destinations – both large and small shipments can be delivered through trusted agents.Jazeera Airways is a publicly-traded company and is listed on the Kuwait Stock Exchange.Jazeera Airways is an IATA-member and adheres to high international standards of safety and security.Although nascent in this space, the airline has what it takes to make a difference. With additions to the fleet, new destinations and initiatives, the company continues to stay focused on reducing and offsetting carbon emissions, promoting community development and implementing strong business governance.The new fleet is a demonstration of commitment to people and planet. Jazeera Airways has placed an order for 20 A320neo and 8 A321neo aircraft – an investment in excess of US$ 3.4 billion (at list prices). A320neo aircraft provide an 18% reduction in fuel burn and CO2 emissions, and cut NOx emissions and noise pollution by 50% each.

With a focus on diversity, the airline is making strides by increasing female participation in the business. Aviation is known to be a male-dominated industry and efforts are underway to shift the balance. Of the two independent Board members at Jazeera Airways, one is a female member. The airline is also a signatory of IATA’s 25by2025 initiative, pledging to increase the number of women in senior positions and underrepresented areas by 25%, or up to a minimum of 25% by 2025. Jazeera Airways has several strong and driven women not only in management but also in operations, including captains and first officers in the expanding flight crew.

In line with community support objectives, assistance is provided during natural disasters and crises to support relief aid for affected individuals. When it comes to running the business, a balanced, long-term approach is taken, guided by core values and ESG priorities. This is an open invitation to all to share inputs to help enhance this sustainability journey.

Jazeera Airways announces that cargo service is fully operational, to and from Kuwait International Airport.An international freight solution has been designed to provide a trustworthy service. Comprehensive, fully integrated air freight services are offered and tailored to meet specific requirements. A reliable global network delivers timely and cost-efficient cargo services.

Staff

People are the greatest asset. Staff excel in delivering services in simpler and smarter ways. The Cargo Team employs world-class experts, granting peace of mind from shipment to delivery. Qualified personnel handle reservations, documentation, tracing, claim handling and post-flight follow-up. Experienced operators guarantee consistency and efficiency.

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Services

The main aim is to provide a portfolio of products that meet every need. Simple freight solutions and the highest commitment to deliver as promised are provided. The current service range includes:

General Cargo
A reliable service that enables convenient movement of regular shipments.

Perishable Cargo
A swift service to ensure perishables arrive fast and fresh.

Express Courier
A speedy service with minimal paperwork.

Unaccompanied Bags
If luggage does not fit in the trunk, the service provides the option of moving unaccompanied bags to any destination served.

Human Remains
A special care service for human remains, designed to provide support in times of need.

Dangerous Goods
A highly specialized service for transportation of Dangerous Goods as per IATA and ICAO regulations.

Prices

The cargo service focuses on delivering world-class air freight solutions at highly competitive prices. To obtain a pricing quote for the next delivery, customers may call the local cargo agent, where the sales team will gladly assist. Details such as product, weight, dimensions, delivery date and routing should be provided. Using these reliable services is an exceptionally economic choice. The aspiration is to provide the finest quality of service the freight industry has to offer.

Looking for an Inspiring Challenge?

As part of the Jazeera Airways team, travel becomes a part of the job. Serving on a team with other adventurous and like-minded people provides a sense of purpose and motivation. By upholding Jazeera Airways’ professional standards, employees gain the opportunity to develop careers and skillsets, while boosting résumés and experience with a widely recognized brand and respected reputation. The passion for the job is shared — and future employees are invited to experience that same enthusiasm.

Jazeera Airways has provided opportunities for fresh graduates looking to join the aviation industry through the Graduate Development Program, with details available in the job postings below.

Individuals currently working in the aviation industry or seeking to be part of this dynamic field are encouraged to submit résumés to the human resources team, which remains open to receiving applications from skilled professionals with experience in airline management and operations. CVs can be sent to connect with the Jazeera Airways network.

OPEN POSITIONS AND QUALIFICATION

Maintenance & Engineering

1. Materials Supply Chain Manager

• Department: Maintenance & Engineering
• Key Responsibilities:
  • Manage daily operations of the Materials Department to ensure component/material availability for aircraft maintenance.
  • Establish materials management policies, procedures, directives, and instructional documentation.
  • Negotiate and finalize contracts and General Terms Agreements (GTA) with vendors, service providers, and manufacturers.
  • Negotiate BFE / SFE purchasing agreements alongside Marketing and Engineering teams.
  • Oversee initial provisioning of LRUs and LMPs based on fleet expansion and aircraft acquisition.
  • Control inventory, set minimum stock levels, and establish economic order levels for expendable spares.
  • Develop and implement Warranty Management procedures and negotiate contracts with Freight Forwarders and Customs Clearing Agents.
  • Ensure full compliance with Kuwait DGCA, customs regulations, CAME/MOE policies, internal finance/technical audits, and IOSA standards.
  • Provide 24/7 AOG support to all line stations as required.

2. Avionics Technical Services Engineer

• Department: Maintenance & Engineering
• Key Responsibilities:
  • Provide engineering support for aircraft avionics systems, including power generation, lighting, IFE, communications, navigation, datalink, and flight control software.
  • Evaluate manufacturer proposals, Airworthiness Directives (AD), and Service Bulletins (SB) from OEMs and Aviation Authorities.
  • Issue in-house technical documentation (Engineering Orders, Service Information Letters) for fleet implementation.
  • Analyze in-service defects and issue troubleshooting recommendations to Maintenance Providers beyond standard AMM guidelines.
  • Coordinate with Reliability teams to investigate recurrent component failures and liaise with manufacturers to improve fleet dispatch reliability.
  • Maintain up-to-date navigation, communication, and system software across aircraft appliances in compliance with regulatory standards.
  • Manage updates to the Electrical Load Analysis and assist with warranty claims and component acceptance.

Ground Operations

3. Duty Manager – Ramp Services

• Department: Ground Operations
• Key Responsibilities:
  • Lead airside shift operations, covering Aircraft Turnaround, Load Control, Baggage Handling, GSE, Cabin Cleaning, and Transportation.
  • Act as the primary operational contact for internal and external airport stakeholders during the shift.
  • Monitor real-time airside activities, manage resource deployment, and resolve operational issues to maintain On-Time Performance (OTP).
  • Conduct technical investigations into operational delays, safety incidents, or irregularities.
  • Enforce strict compliance with airline SOPs, IATA standards, and Kuwait DGCA regulations.

4. Cargo Supervisor

• Department: Ground Operations / Cargo
• Key Responsibilities:
  • Supervise daily cargo operations conducted by Ground Handling Service Providers (GHSPs) and General Sales & Service Agents (GSSAs).
  • Ensure high cargo space utilization and optimal loading across all passenger flights.
  • Follow up on cargo irregularities, mishandling, and service deviations.
  • Assist customers with cargo bookings, forwarding information, and operational queries.
  • Monitor performance against established KPIs to support revenue and tonnage targets set by department management.

Corporate

5. Business Analyst – IT Systems

• Department: Information Technology
• Key Responsibilities:
  • Administer and support core operational applications including Crew Portals, AIMS, AMOS, PSS, and DCS.
  • Manage user access lifecycle, including account creation, role assignments, and periodic security access reviews.
  • Collaborate with Operations, Crew, Engineering, and Finance teams to gather and document business requirements.
  • Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, and data models.
  • Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), including test case design and defect tracking.
  • Support change management activities, including SOP updates and training materials.

6. OCC Manager

• Department: Operations Control Center
• Key Responsibilities:
  • Direct daily Operations Control Center (OCC) activities to ensure safe, legal, and efficient flight execution.
  • Oversee flight-watch procedures to support aircraft during en-route diversions or operational schedule disruptions.
  • Monitor flight delays and analyze root causes to implement corrective actions for OTP improvement.
  • Coordinate required overflying and landing clearances for scheduled, ferry, training, and charter flights.
  • Manage OCC manpower scheduling to maintain uninterrupted 24/7 operational coverage.
  • Serve as the central coordination hub between Flight Operations, Maintenance, Ground Operations, and Commercial divisions.

7. People Experience Manager

• Department: Human Resources
• Key Responsibilities:
  • Serve as subject matter expert on local Labour Laws, ensuring HR policies and practices comply across all operational stations.
  • Manage complex employee relations cases, including grievances, workplace investigations, disciplinary actions, and appeals.
  • Advise business leaders and line managers on workplace conduct, performance management, and organizational changes.
  • Oversee employee engagement surveys/pulse checks and develop targeted action plans to address workforce feedback.
  • Direct the exit interview process, using attrition analytics to formulate retention strategies.
  • Prepare HR analytics dashboards and support HR budget planning and cost-optimization monitoring.

Terminal 5 Operations

8. Senior Manager – Terminal Operations

• Department: Terminal 5 (T5) Management
• Key Responsibilities:
  • Oversee full terminal operations at T5, focusing on passenger flow, facility safety, operational efficiency, and customer experience.
  • Assist the CEO-T5 in establishing annual operational/business plans and financial performance budgets.
  • Manage relationships with governmental entities, airport authorities, service providers, and commercial tenants operating inside the terminal.
  • Enforce safety and security risk management frameworks based on ICAO, ACI, and Kuwait DGCA regulations.
  • Direct terminal licensing procedures, regulatory approvals, and facility expansion/upgrade projects.

Commercial

9. Strategy Associate

• Department: Corporate Strategy & Transformation
• Key Responsibilities:
  • Conduct market research, competitor benchmarking, and industry trend analysis to inform strategic initiatives.
  • Support enterprise-wide project management activities across multiple internal departments.
  • Synthesize complex performance data into clear executive presentations and KPI summaries for leadership decision-making.
  • Track cross-functional progress against core corporate transformation goals.

10. Senior Specialist – Commercial Analytics

• Department: Commercial Strategy
• Key Responsibilities:
  • Analyze network performance, revenue trends, pricing structures, and passenger market intelligence to identify profit-maximization opportunities.
  • Develop passenger traffic and revenue forecasts to support commercial budgeting and strategic planning.
  • Perform financial scenario modeling for potential route expansions and pricing changes.
  • Build automated reports and interactive visual dashboards using Business Intelligence tools.
  • Partner with Revenue Management, Network Planning, Marketing, Finance, and Digital teams to optimize overall commercial performance.

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