The Airport Services Center – GDRFA Dubai at Dubai International Airport (DXB), Terminal 3 provides immigration and residency-related services for passengers and residents in Dubai. The center is operated by the General Directorate of Residency and Foreigners Affairs (GDRFA) Dubai and is available 24 hours a day, 7 days a week, making it particularly convenient for passengers who need urgent immigration assistance outside normal office hours.
The center is located at Terminal 3 of Dubai International Airport, Dubai, United Arab Emirates. According to GDRFA Dubai, customers can contact the center by calling 800 5111 within the UAE or +971 4 313 9999 from outside the UAE. The listed email address is amer@gdrfad.gov.ae. For the most accurate information before travelling, it is advisable to confirm the required service and documents directly with GDRFA.
Services available
The Airport Services Center handles various immigration and residency transactions. These may include entry permits, residence visa-related transactions, visa renewals, visa cancellations, and other immigration procedures handled by GDRFA Dubai. The center can also provide assistance with official immigration paperwork and related applications.
For some services, an Amer Centre may be involved. Amer Centres are authorized service centers that assist customers with Dubai visa and residency applications and related government transactions. Depending on the type of application, applicants may need to provide supporting documents and complete the required application or typing process before the transaction can be finalized.
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Documents for visa services
The exact documents required depend on the transaction. For a residence visa renewal, applicants commonly need documents such as a valid passport, existing residence visa details, Emirates ID, recent passport-sized photographs, and documents relating to the sponsor. Additional documents may be required depending on whether the applicant is sponsored by an employer, family member, or another eligible sponsor.
For an entry permit, the requirements can vary according to the purpose of the permit and the applicant’s circumstances. Applicants may need passport copies, photographs, sponsor information, and supporting documents relevant to the particular visa category.
It is important to remember that document requirements can change depending on the visa type and individual circumstances. Therefore, applicants should verify the current requirements with GDRFA Dubai or an authorized Amer Centre before visiting.
The Terminal 3 center’s 24/7 operating schedule can be especially useful for travelers who have an urgent immigration matter at Dubai International Airport. However, not every type of visa or residency transaction necessarily has to be completed at the airport. Checking with GDRFA beforehand can help ensure that you visit the correct service location and bring the necessary documents.
Open Positions & Qualifications
Sales & Online Customer Service Officer – Hiring Notice
Position: Sales & Online Customer Service Officer
Location: Dubai
Employment Type: Full-Time
Requirements
- Minimum 1 year of experience in AMER services
- Experience in Sales & Customer Service
- Strong communication and customer-handling skills
- Good English communication
- Computer and online service skills
- Ability to work under pressure and meet targets
- Mandatory: AMER experience is strictly required
Application Details
Send CV to: hr.ahbs@outlook.com
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