ESAF Small Finance Bank is actively expanding its Direct Channel Branch Banking team and is currently hiring dynamic professionals for the role of Sales Officer. There are multiple openings across India specializing in two main departments: Retail Liability and Gold Loan. If you have a flair for sales and at least one year of relevant banking or NBFC experience, this is a prime opportunity to build your career with a rapidly growing financial institution.
What does an ESAF Sales Officer do?
The responsibilities vary based on the specific portfolio you are assigned to. ESAF Small Finance Bank is currently hiring for two distinct Sales Officer profiles:
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1. Sales Officer – Retail Liability
- Business Development: Responsible for actively increasing the branch’s overall sales volume and driving new business.
- Customer Acquisition: Focusing on the acquisition and onboarding of new customers to expand the bank’s retail liability portfolio.
- Customer Service: Providing exceptional, high-quality service to ensure long-term client retention and satisfaction.
2. Sales Officer – Gold Loan
- Valuation Accuracy: Ensuring 100% right valuation of gold assets, which includes capturing the correct cartage and making proper stone deductions.
- Compliance & KYC: Strictly adhering to high ethical standards and complying with all laid-down processes, policies, and KYC guidelines.
- Query Resolution: Providing prompt resolution of customer queries both pre and post-loan disbursal to ensure high-quality customer service.
- Branch Support: Supporting fellow branch staff in various business development activities to help achieve overarching branch targets.
Required Skills, Eligibility & Qualifications
To be considered for these Sales Officer positions, applicants must meet the following educational and experiential criteria:
For Retail Liability
- Education: Regular Graduation degree or Post Graduation (PG) in any discipline.
- Experience: Must have 1+ years of sales experience specifically in Banking, NBFC, or the FMCG sector.
- Skills: A strong flair for sales and marketing is strictly mandatory.
For Gold Loan
- Education: Candidate must have a regular degree. (Note: Candidates with distance education degrees should refrain from applying for this specific role).
- Experience: Must have thorough knowledge of gold loan operations with 1 to 2 years of experience in a Bank or NBFC environment.
- Skills: Must possess a strong flair for marketing and sales.
Job Snapshot
| Detail | Information |
|---|---|
| Bank Name | ESAF Small Finance Bank |
| Job Roles | Sales Officer (Retail Liability) & Sales Officer (Gold Loan) |
| Department | Branch Banking – Direct Channel |
| Required Experience | Minimum 1 year |
| Job Location | Anywhere across India |
How to Apply for ESAF Small Finance Bank Jobs
Interested and eligible candidates can apply directly through the official ESAF Zappyhire recruitment portal.
- Click on the official “Apply Online” link provided at the top of this article.
- Review the detailed job description on the ESAF careers page.
- Register or log in to the portal and fill out your application details.
- Upload your updated resume highlighting your sales achievements and NBFC/Banking experience.
- Submit your application.
Frequently Asked Questions (FAQ)
Can graduates with distance education apply for the ESAF Gold Loan Sales Officer role?
No, the official notification clearly states that candidates applying for the Gold Loan Sales Officer position must have a regular degree, and those with distance education should refrain from applying.
What is the minimum experience required for the ESAF Sales Officer position?
Candidates must have at least 1 year of relevant sales experience in Banking, NBFC, or FMCG sectors to be eligible for these roles.
Where is the job location for the ESAF Small Finance Bank Sales Officer?
The recruitment drive is for the Direct Channel (Branch Banking) and the selected candidates can be posted anywhere across India based on the bank’s requirements.
What are the key responsibilities of an ESAF Retail Liability Sales Officer?
The core responsibilities include increasing the branch’s sales volume, acquiring new customers, business development, and providing exceptional customer service.
